and the latest People and Culture survey results have fallen over the last two periods.
There were fewer responses to the questions like:
‘Speaking up makes a positive difference’ or ‘Leaders create an environment of openness and trust’.
So what’s happening? What are we doing wrong?
I’ve been trying some good new methods but I’m not going to be the one who says something –
who knows how she’s going to react...
Tough crowd... Are they worried about how I’ll respond?
Or afraid of what the implications will be? Could it be both?
I need my team to speak openly and honestly – and not just in anonymous surveys.
If they can’t share their ideas, questions and concerns, I won’t know what’s really going on,
and we’ll miss opportunities for improvements.
Am I going about this the right way?
I’m always saying that I want to hear their ideas and concerns,
but maybe it’s something I’m doing that makes them uncomfortable...
Maybe I need a different approach...
Let me rephrase that...
I’d really love to hear ideas about how we can encourage team members to share their ideas and concerns more...
Anyone got any ideas about what’s been working?
Yeah, well, I’ve been trying something with my team.
Great, Phil – can you tell us a bit more about that?
Well we had the new customer website launch...